Vendor: Solarpop
Product Type :
Returns & Replacements
All returns require approval and an RMA. Please email info@swordandboardgames.co.za for approval before sending back merchandise.
Sword and Board will accept returns on all unopened products within 2 weeks of delivery. Sword and Board does not cover shipping costs on returns. All returns are subject to a 15% restocking fee. The restocking fee is waived if store credit is elected as the refund method.
If a sealed product contains missing or damaged parts, you will have to contact the manufacturer to correct the problem. If you need help finding the contact information for the manufacturer, you may call or email Sword and Board and we will be happy to assist you.
Due to the fluidity of the collectible gaming market, we are unable to accept returns on singles, including Magic: The Gathering and Star Wars Destiny. The only exception to this policy is if you have received a card in a condition inconsistent with the guidelines of our Grading Policy. If you feel this applies to a card you have purchased, email info@swordandboardgames.co.za within 3 days of delivery to resolve the issue via exchange or refund. Please wait for approval from our customer service team before sending back any merchandise.
'Near Mint condition cards show minimal or no wear from play or handling and will have an unmarked surface, crisp corners, and otherwise pristine edges outside of minimal handling. Near Mint condition cards appear 'fresh out of the pack,' with edges and surfaces virtually free from all flaws. '
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'Lightly Played condition cards can have slight border or corner wear, or possibly minor scratches. No major defects are present, and there are less than 4 total flaws on the card. Lightly Played condition foils may have slight fading or indications of wear on the card face. '
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'Moderately Played condition cards have moderate wear, or flaws apparent to the naked eye. Moderately Played condition cards can show moderate border wear, mild corner wear, water damage, scratches , creases or fading, light dirt buildup, or any combination of these defects. '
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'Heavily Played condition cards exhibit signs of heavy wear. Heavily Played condition cards may include cards that have significant creasing, folding, severe water damage, heavy whitening, heavy border wear, and /or tearing. '
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'Damaged condition cards show obvious tears, bends, or creases that could make the card illegal for tournament play, even when sleeved. Damaged condition cards have massive border wear, possible writing or major inking (ex. white-bordered cards with black-markered front borders), massive corner wear, prevalent scratching, folds, creases or tears. '
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