Volturnos, High King of the Deep
This multi-part plastic kit contains the components necessary to assemble Volturnus, High King of the Deep. Very much prepared for war, he wears splendid, heavy plate armour €“ of particular note are the leg and shoulder coverings, which extend far further than his actual shoulders, providing support for the enormous, wide cloak which billows outward and downward, featuring Idoneth symbols at the edges. In his gauntleted right hand he holds the Astra Solus, a wicked-looking serrated blade, and in the left hefts Cealith, the High King€™s shield. Above his shaved head (complete with eyepatch!) is the Crest of the High Kings €“ a tall, majestic banner with carved metal Idoneth symbols and a large jewel featuring prominently. His mount, Uasall, is a Deepmare of renown €“ a massive, scaled creature whose forelegs end in huge talons and whose rear half splits into 3 powerful tails, distinguishable from other Deepmares by his larger piercing horn. An aelven waystone is included as an atmospheric piece of detail for the base.
This kit comes as 45 components, and is supplied with a Citadel 60mm Round base. The kit can optionally be used to assemble an Akhelian King.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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