Mansions of Madness The Laboratory Exp
It has been two months now since your good friend Dr. Crawford Tillinghast berated you angrily, called you a fool, and ejected you from his home and laboratory in a fit of fanatical rage. His outburst came as a surprise to you, since he was not a man prone to anger, especially when the cause was your awed and frightened line of query about a strange machine he envisioned during the course of his metaphysical research. The doctor took your questions as criticism, and lashed out in response.
You have not spoken to the doctor since that dayÆ’??
Inspired by the characters and themes of From Beyond, one of H.P. LovecraftÆ’??s most terrifying short stories, The Laboratory challenges players to shut down Crawford TillinghastÆ’??s strange machine before the mad genius manages to merge our world with another dimension and all its horrors. Of course, otherworldly terrors feature prominently in The Laboratory, as youÆ’??ll have to close portals to other realms during your exploration of TillinghastÆ’??s mansion home. Can you survive the terrors youÆ’??ll encounter? Can you find the clues you need to deactivate TillinghastÆ’??s arcane device?
Designed by Samuel Bailey and Richard Launius, the creator of Arkham Horror, The Laboratory is a fantastically free-form adventure, chock-full of the themes and mechanics that make Mansions of Madness a uniquely satisfying entry into the world of H.P. LovecraftÆ’??s eerie mythos.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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