Mice and Mystics: Downwood Tales Expansion
Mice and Mystics: Downwood Tales is a box chock full of adventure and whimsy. New storybook, a pile of new miniatures, new heroes, new villains, new location tiles, new search deck items. Downwood Tales takes the adventure outdoors. Meet frogs, turtles, rabbits, the wise sages - the three blind mice, ride leaves like parachutes out of the trees and much, much, much more.
Downwood Tales gives you multiple playable characters, new villains, new minions, tiles, a ton of new mechanics, equipment, new story arcs and more! New to this big box expansion is the gecko named Jakobe and he's not your run-of-the-mill gecko, he's a smooth operator, a ranger of the forest, a lizard for hire who is leading our heroes through some of the greatest dangers they will ever face! With more fun elements than you can shake your tail at, Downwood Tales is the next exciting installment in the Mice & Mystics world!
Awards & Honors
2014 Golden Geek Best Board Game Expansion Nominee
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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