Lord of the Rings LCG: The Land of Sorrow
Your journey nears its end in The Land of Sorrow, the fifth Adventure Pack in the Vengeance of Mordor cycle for The Lord of the Rings: The Card Game!
After making your way through the treacherous Tunnels of Torech Gorgor, you find yourself in Mordor at last. But before you make your way to Thane Ulchor's fortress of Dol Rhugar, you decide to risk everything to free prisoners made to harvest crops and livestock to feed Sauron's armies. As you do, you'll be locked in combat with the strongest Easterling characters you have faced thus far. Can you successfully lead the revolt and overthrow these cruel slavers?
To help you in this task, this 60-card Adventure Pack also contains plenty of new player cards that increase your deckbuilding options, including a new Eagle hero and a contract that unlocks even more potential in one of your allies.
This is not a stand-alone product. A copy of The Lord of the Rings: The Card Game Core Set and A Shadow in the East deluxe expansion is required to play.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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