Mansions of Madness Suppressed Memories Figure and Tile Col
The second Figure and Tile Collection brings pieces to Second Edition from both first edition expansions, Forbidden Alchemy and Call of the Wild. Suppressed Memories includes eight investigators, fifteen plastic monster miniatures, and seventeen double-sided map tiles. You may choose to play as Bob Jenkins, the charismatic salesman from Call of the Wild, or the insightful psychologist Carolyn Fern from Forbidden Alchemy. Consider your investigators carefully, because it will take exceptional strength and will to escape a threatening Byakhee or an unsettling Nightgaunt.
The Suppressed Memories scenario is based on the collectionÆ’??s Call of the Wild content, meaning those with the original Call of the Wild expansion will be able to play as well. Adding the Forbidden Alchemy expansion as well, however, will increase the number of scenario variants available to you. Fans of the original game may recognize this scenario as a reimagining of a First Edition scenario, featuring the return of Zebulon Whately and an attempt to interrupt a sinister happening in Dunwich. You wonÆ’??t know exactly when your time is nearly exhausted, though, so tensions are sure to run high as you race to stop your occult enemies from carrying out their task.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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