Arkham Horror LCG - Feast of Hemlock Vale Investigator Exp.
Whether from the depths of the earth or the infinite cosmos, unknown terrors can appear without warning. Unspeakable horrors come in all shapes and sizes, and often the threat they pose can go completely unseen until it is too late. It is up to the brave few with keen intellect, honed survival instincts, or pure dumb luck to face these eldritch perils before they consume us all.
The Feast of Hemlock Vale Investigator Expansion features five new investigators for Arkham Horror: The Card Game and adds a wealth of new player cards and options for deckbuilding, including brand-new bonded cards and cards that make use of bless and curse tokens. Use the right tool for the job as the handyman, Wilson Richards; build the ultimate laboratory as the scientist, Kate Winthrop; smooth-talk your way out of danger as the countess, Alessandra Zorzi; bring balance to chaos as the folklorist, K?haku Narukami; and throw yourself into danger to protect others as the farmhand, Hank Samson.
This expansion is a fantastic addition to any Arkham Horror: The Card Game player’s collection, and the cards within can be used to build or enhance investigator decks for any of the game’s scenarios or campaigns.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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