Arkham Horror LCG: The Lair of Dagon
The separate timelines of your Innsmouth investigations are quickly converging, as the pieces of your memory begin to click into place. YouÆ’??ve seen uncanny happenings and sinister meetings, and itÆ’??s clear that the Esoteric Order of Dagon lies at the heart of the conspiracy. ItÆ’??s time for you to step across the nightmare frontier and venture into the OrderÆ’??s decrepit and crumbling hallsÆ’?? and the tidal caves that lie beneath.
As The Innsmouth Conspiracy cycle approaches its climactic conclusion, youÆ’??ll find the next chapter of the unfolding story within The Lair of Dagon Mythos Pack, beckoning the investigators deeper into danger and closer to the heart of the sea. YouÆ’??ll need new tools and skills if you plan to take the Order of Dagon head-on, and fortunately, this Mythos Pack comes filled with an assortment of new player cards for every aspect, giving you the perfect cards to upgrade your deck as you gain more experience and ramp up to the finale of your campaign.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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