FYRESLAYERS: HEARTHGUARD
Elite, trusted custodians of a lodge€™s magma-vault, Auric Hearthguard have the honour of protecting the ur-gold earned by their brothers - and therefore guarding the spirit of Grimnir himself. They carry magmapikes; magical weapons crafted in the heart of the forge-temple, able to spew forth bolts of devastatingly hot liquid rock that sear flesh, melt armour and ignite the very air, such is their blazing heat. Enemies who survive this initial attack find themselves restricted and unable to move as the magma cools and solidifies - the Auric Hearthguard then close in and end the suffering with their bladed horns.
This multi-part plastic kit gives you the components necessary to build five Auric Hearthguard, armed with magmapikes and fyresteel throwing axes. Clad in minimal armour with ur-gold runes hammered into their flesh, they sport immense beards and feature mohawks poking through their ornate drake helms. One model can be assembled as a Karl, the unit€™s leader, featuring a special crest and modifications to his magmapike.
Alternatively, this kit can be used to assemble five Hearthguard Berzerkers. Seventy-six components in total, with five Citadel 32mm Round bases.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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