Starmada Action Pack (Order on Demand)
**On Demand Order. Order is placed once a month with international suppliers at the end of the month or when order meets suppliers minimum shipping. We will supply you with a ETA once the order is placed with us.** Starmada, O-12's space fleet, was born out of the need of the Bureau Aegis to be a global action force, endowed with an acting capacity that reaches anywhere in the Sphere.
This box includes nine miniatures for the Starmada Sectorial Army of O-12: One Kappa with HMG, one Kappa with MULTI Sniper Rifle, one Kappa Hacker, one Lawkeeper with his fast Motorcycle, one Bluecoat with Submachine Gun, one Crusher with Combat Jump and Boarding Shotgun, one Crusher with Forward Deployment and MULTI Rifle, one Bronze with MULTI Rifle and Light Riotstopper and, leading this combat force, Saladin, the Recreation of the charismatic leader from the age of the Crusades.
The perfect box to start collecting and playing with Starmada, the first O-12 Sectorial Army.
Armies: O-12.
Contains:
1x Kappa (Heavy Machine Gun)
1x Kappa (MULTI Sniper Rifle)
1x Kappa Hacker
1x Lawkeeper
1x Bluecoat (Submachine Gun)
1x Crusher Combat Jump, parachutist (Boarding Shotgun)
1x Crusher Forward Deployment (MULTI Rifle)
1x Bronze (Light Riotstopper, MULTI Rifle)
1x Saladin Lieutenant
Please Note:
Miniatures supplied unpainted and some assembly may be required,
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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