Skyhounds, Combat and Recon Air Squadron (Order on Demand)
In the skies, speed is survival. The remote pilots of the Skyhound squadron, quantronically driving the legendary Airquake mini-aircrafts, push their ships to the limit, relying on brutal power and a control system as precise as it is lethal. Razyxes, the weapons corporation of the Ur Hegemony, managed to tame the beast: an aircraft capable of entering and leaving combat zones before the enemy can react. Skyhounds became the relentless hounds of the Ur borders, a symbol of air supremacy and the alliance between humans and the Next Wave force. No one escapes, no one catches up with them.
Faction: Combined Army
Contents:
- 1x Resin Miniature:
- 1x Skyhound with Plasma Carbine and an AP Thunderbolt
Please note:
- Miniatures are supplied unpainted, and some assembly may be required.
- Printed materials are supplied in English.
On Demand Order. Order is placed once a month with international suppliers at the end of the month or when order meets suppliers minimum shipping. We will supply you with an ETA once the order is placed with us.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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