Bakunin Observance Action Pack (Order on Demand)
**On Demand Order. Order is placed once a month with international suppliers at the end of the month or when order meets suppliers minimum shipping. We will supply you with a ETA once the order is placed with us.** The Observance of Saint Mary of the Knife is a religious organization with a proactive and belligerent attitude against ALEPH, and a key element in the Bakunin Jurisdictional Command where it forms part of the quantronic and tactical intervention teams.
Contents:
9x Miniatures
1x Reverend Moira with HMG
1x Reverend Moira with MULTI Sniper
1x Reverend Healer Doctor with Boarding Shotgun
1x Reverend Custodier Hacker with Combi Rifle and Pitcher
1x Sin-Eater with MULTI Sniper
1x Orphans of the Observance Engineer
1x Reverend Cenobite with Chain Rifle
1x Reverend Cenobite with Heavy Rocket Launcher
1x Penitent Observant with Red Fury
Please Note:
Miniatures are supplied unpainted and some assembly will be required.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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