Indigo Spec-Ops (Order on Demand)
Blue is the colour of PanOceania. It is the colour assigned on modern strategic maps to the Allied forces, the colour of the good guys. Clear and bright, it is the optimistic colour of the nation that leads the Human Sphere, the colour of the uniforms of its soldiers, champions of Freedom and Democracy. But when PanOceania has to work in the shadows, the brightest colour is not the best. Sometimes they need a darker, more discreet hue. That is when indigo goes into action: the colour of the all-concealing abyssal depths, the colour of the all-destroying tempestuous ocean. As a result, when PanOceanian troops earn enough merit to join the Special Operations Command, they shed their original colours and become Indigo Spec-Ops, the dark side of PanOceania.
Faction: PanOceania
Contents:
- 3x Miniature
- 1x Indigo with HMG Miniature (extra arm: MULTI Rifle)
- 1x Indigo Heavy with MULTI Rifle Miniature (extra arm: HMG)
- 1x Blueberry SpecBot Miniature
Please note:
- Miniatures are supplied unpainted, and some assembly may be required.
- Printed materials are supplied in English.
On Demand Order. Order is placed once a month with international suppliers at the end of the month or when order meets suppliers minimum shipping. We will supply you with an ETA once the order is placed with us.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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