Tiger Soldiers (Spitfire/ Boarding Shotgun) (Order on Demand)
**On Demand Order. Order is placed once a month with international suppliers at the end of the month or when order meets suppliers minimum shipping. We will supply you with a ETA once the order is placed with us.** Tiger Soldiers are the elite airborne unit of the StateEmpire, which means they are accustomed to being tossed into the worst of any battle. They are known for their audacious, breakneck attacks, the ferocity of which has earned them their name. In the Chinese tradition, the tiger is the most powerful animal, second only to the Dragon, a symbol of the Emperor. The Tiger Soldiers honour their totemic icon with striped patterns on their armours. The official record sheet of this unit is not quite as impressive as the real, unexpunged one since they are often used for black ops and secret rescue missions in enemy territory. For obvious security reasons, none of these operations have been publicized or even acknowledged by High Command.
The quintessential Tiger Soldier mission is the Direct Action. More specifically, these commandos are the first airborne attack and invasion unit of the StateEmpire Army. Their operational tasks include enemy approach and hostile contact, ambush, reconnaissance, aerial and airborne assaults, capture and control of emplacements and mounting hurried defences. As a Special and Covert Operations force, their training is among the toughest in the army and takes place in one of the several secret mobile camps inside the Yu Jing system.
Contains:
1x TIGER SOLDIER (Spitfire)
1x TIGER SOLDIER (Boarding Shotgun)
Please note: Miniatures are supplied unpainted and some assembly may be required.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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