Marvel Crisis Protocol: Ant-Man and Wasp Hero Packs
A good man with a criminal past, when Scott Lang broke into the home of the original Ant-Man Hank Pym and made off with PymÆ’??s Ant-Man suit, Lang inadvertantly began down a path that would ultimately see him become one of the worldÆ’??s foremost heroes. Able to shrink to microscopic sizes thanks to Hank PymÆ’??s signature Pym Particles, Lang is also able to communicate with ants and other insects via the specially designed helmet of the Ant-Man suit. Evil-doers everywhere have plenty of reason to fear the tiny, yet mighty Ant-Man!
A founding member of the Avengers, Janet Van Dyne has earned her place among the ranks of the worldÆ’??s most beloved and celebrated heroes as the Wasp. Like Ant-Man, Janet is able to alter her size thanks to command over Pym Particles, and also has the ability to generare bio-electric blasts that debilitate and sting her foes, while the wings of her specially designed suit allow her to deftly evade and attack her enemies with ease.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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