Pro Acryl - Glaze and Wash Medium
Pro Acryl Glaze & Wash Medium is the perfect way to amplify your entire paint collection! Simply mix in your favorite color to create glazes, washes, and filters of any type. It has a thicker consistency to allow you to control it better on surfaces, but can also be thinned with water to get to any viscosity you like. Dries to a matte finish.
For glazes, start with 4 parts medium to 1 part paint. Adding more medium will further reduce the opacity of the color you add, while reducing will allow more of the color to show on the model.
For washes, start with the same 4 parts medium and 1 part paint, but then add an equal amount of water as medium to allow the mixture to flow across the surface of the model and settle in recesses for shading and filtering entire surfaces. Reducing the amount of water used will allow for more control when placing the paint in smaller areas, while increasing the thinning will reduce the overall intensity of the coloring.
Glaze & Wash Medium will slightly extend the dry time of your paint as you apply it, so wait for each layer to be dry to the touch before adding more paint over it.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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