IDONETH DEEPKIN: ISHARANN TIDECASTER
It is the Tidecasters who conjure the phantasmal sea that allows aelf and aquatic beast to move and breathe as if they were in their own natural environment. They are able to conjure spells from the repressed anguish of the Idoneth, the curse that echoes still from their ancestors€™ torture within Slaanesh. Such magics take the form of crushing waves of despair, black pits of hopelessness or raging maelstroms of horror that shatter the minds of the foe, leaving them open to attacks from the Namarti and Akhelians. So potent are these enchantments that some victims believe themselves to be trapped underwater, causing them to drown in their own fear and sorrow.
This multi-part plastic kit contains the components necessary to assemble an Isharann Tidecaster. Standing atop a large, fallen aelven ruin (the head of a statue, featuring a carved rune on the forehead), she is posed very much in the manner of a wizard summoning something dark €“ her eyes are closed, and she clutches a rune in her right hand (the aelven rune for water in fact, an indication of the phantasmal seas she controls). She is clad in metal plate armour, with spiked shoulder pads holding the large cloak that billows behind her. Above her head is a finned crest attached to her helmet, with a shell at the centre. Denoting her wizardly status further is a scroll case and a set of potion bottles that hang from her hip. She is armed with a pelagic staff, and is accompanied a spirit guardian which swims around her, keeping her from harm.
This kit comes as 12 components, and is supplied with a Citadel 32mm Round base.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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