Arkham Horror LCG: Horror in High Gear
Innsmouth is overrun! You and Agent Harper just barely escaped from the coastal fishing hamlet, and now, youÆ’??re driving quickly toward Falcon Point LighthouseÆ’??where you hope you can draw more connections between the shattered pieces of your memory. YouÆ’??ve only been on the road for mere moments, however, before you catch sight of headlights in your rearview mirror. YouÆ’??re not alone on these desolate, winding roadsÆ’??and itÆ’??s a high-speed chase to the finish!
Strap in for a breakneck race to the finish with the Esoteric Order of Dagon in hot pursuit with Horror in High Gear, the third Mythos Pack in The Innsmouth Conspiracy cycle for Arkham Horror: The Card Game! Vehicles surge to the forefront in this expansion as you drive your cars along the winding cliffside roads outside of Innsmouth. Alongside this unique scenario, youÆ’??ll find a full assortment of player cards for every aspect, unlocking new skills, allies, and more.
Returns & Refund Policy
At Sword & Board, we want you to be satisfied with your purchase. If you are not entirely happy with your order, we are here to help.
1. Cooling-Off Period and Returns
In accordance with the Electronic Communications and Transactions Act, you are entitled to cancel your purchase within 7 days of receiving your items for a full refund, subject to the following conditions:
- Condition: The items must be unopened, unused, and in their original factory-sealed packaging. Due to the nature of our products (e.g., Trading Card Games, board games with components), we cannot accept returns on items where the shrink-wrap or security seals have been broken.
- Return Shipping: The cost of returning the item to our Milnerton store is the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
2. Defective or Damaged Items
If you receive an item that is damaged in transit or has a manufacturing defect (e.g., missing components or printing errors):
- Reporting: Please notify us at info@swordandboardgames.co.za within 48 hours of delivery. Please include photos of the damage and your order number.
- Resolution: We will arrange for a courier collection of the defective item. Once inspected, we will offer a replacement, a store credit, or a full refund.
- Manufacturer Defects: For certain products, we may facilitate a request for replacement parts directly from the supplier to resolve the issue quickly.
3. Non-Returnable Items
The following items cannot be returned or exchanged:
- TCG Singles and Sealed Product: Due to market volatility, Trading Card Game singles and sealed "blind" products (booster packs) are non-returnable.
- Gift Cards: Digital or physical gift cards cannot be redeemed for cash.
- Sale Items: Items purchased on "Clearance" or during specific "Flash Sales" are considered final sale unless defective.
4. Pre-order Cancellations
You may cancel a pre-order for a full refund at any time before the item has been dispatched.
- Note: If a pre-order is cancelled after we have specifically secured stock for you, or if it is a high-value special import, we reserve the right to charge a 10% administration/restocking fee.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed via EFT within 2 to 3 business days.
- Store Credit: If you prefer, we can issue store credit immediately upon approval of the return.
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